Manage VIP and Complimentary Tickets
You can also handle non-public tickets by creating separate VIP or complimentary tickets — allowing you to track all ticket traffic in one place.
✔️ Full control: Send these tickets manually through a dedicated subpage connected to the main admin dashboard.
✔️ Leverage the data: These tickets are also included in the database, which you can export at any stage of the sales process.
Make the Most of Your Data
Collect data per purchase or per attendee! You can ask questions during the purchase process, gathering the information that matters most to your sales strategy.
✔️ Request custom details: Collect student ID numbers, issue personalized tickets, and export all available data anytime.
✔️ Track your performance live: Follow real-time updates on sales, revenue, and entry status directly from the admin dashboard.
✔️ Get creative: Customer data can be used with hundreds of integrations via Segment — for example, to power email marketing or support sales processes.
Don’t Forget Integrations
The Cooltix platform comes with a wide range of direct integration options.
✔️ Choose your payment provider: Select from Stripe, SimplePay, or Barion as your main provider, while also adding additional payment methods.
✔️ Set up invoicing: Connect your invoicing software directly — both Billingo and Számlázz.hu are supported.
✔️ Use marketing integrations: Track customer activity with Google Analytics or Facebook Pixel, and connect to hundreds of other services through Segment.
Enjoy a World-Class Payment System
We support payouts in 135+ currencies, and transactions can be completed through multiple channels (credit card, bank transfer, Google Pay, Apple Pay). Abandoned orders, refunds, and fraud prevention are handled seamlessly with the help of Stripe Radar.
Benefit from First-Class Support
Whenever you need help, you can find answers instantly via our Help Center or by contacting our team directly.
✔️ Check the FAQs: A library of frequently asked questions and guides for both buyers and organizers.
✔️ Ask for support: Get direct assistance from your dedicated success manager, with a guaranteed response within 24 hours.
✔️ Use our customer service: Available every weekday from 9 AM to 5 PM via email or social media.
Summary
Remember: the more thoroughly you take advantage of the available features, the higher your chances of maximizing ticket sales. Most functions can be set up independently by any registered organizer — and if you have any special requirements, just reach out to us!